IT Maintenance in Brașov for Businesses
A local team that keeps your company's network, servers and workstations running and secure — with a response within 4 business hours, guaranteed by contract.
What IT maintenance includes
- Level 1 and Level 2 user support (helpdesk) — remote and on-site, with tickets and a history for every request
- Proactive monitoring of servers, network and critical equipment — we find out about issues before your users do
- Updates (patch management) for Windows, servers, firewalls and network equipment
- Backup and recovery — we regularly test that backups can actually be restored, including off-site storage in Brașov
- Operational security — firewall, antivirus/EDR, privileged accounts, password policies and MFA
- Network administration — switches, Wi-Fi, VPN, segmentation and redundancy
- Equipment and license inventory, employee onboarding and offboarding
- Documentation and monthly report — you know exactly what was done and where the risks are
Predictive maintenance, not just break-fix
Most outages can be prevented: a disk throwing errors, a certificate about to expire, a backup that has failed three nights in a row. Our team is focused on predictive maintenance and cybersecurity: we monitor continuously and step in before a problem stops your business.
How we work
| Model | Who it's for | How you pay |
|---|---|---|
| Monthly subscription | Companies that want a permanent IT partner | Fixed monthly cost, based on the number of users, servers and locations |
| On demand | Companies with in-house IT that need occasional support or Level 2 expertise | Hourly rate, different for Level 1 and Level 2 |
| Projects | Migrations, clusters, new networks, audits | Fixed project price, after assessment |
SLAs are guaranteed by contract: response within 4 business hours and intervention times committed in writing.
Technologies we work with
We are vendor-neutral: networking (Cisco, Aruba, Fortinet), virtualization (VMware, Hyper-V, Proxmox), firewalls (Fortinet, Cisco, Palo Alto), endpoint protection (FortiClient EMS, Bitdefender GravityZone), Microsoft 365, Entra ID and Active Directory. Details on the pages Managed IT Services, Network infrastructure and IT Security.
Service area
Brașov and surroundings — including the industrial parks in Ghimbav, Cristian, Prejmer and Codlea — with on-site support. Remote support covers locations across Romania.
Frequently asked questions
Do you require a long-term contract?
Not necessarily. We can start with on-demand support or a free check-up, and set up the subscription once we know your infrastructure.
Do you also work with companies that already have an IT department?
Yes. Many companies use us as Level 2 for their internal team or for infrastructure and security projects.
How fast do you respond?
We respond within 4 business hours, and intervention times for critical incidents are committed in the contract.
Where do I start?
With a free 45-minute IT check-up: we review your backup, firewall, Active Directory, updates and network, and you get a list of risks.
Request an IT maintenance quote
Tell us your company name, approximate number of employees and how many locations you have. We'll get back to you within 4 business hours.
Prefer the phone? 0742 087 732 · WhatsApp